Terms and conditions

These terms apply to the States Civic Desk website and apps, run by Fixholics (fixholics.com). By using the service you agree to them.

The service

States Civic Desk shares civic information (alerts, jobs, notices, services, guides and helplines) collected from official sources, and lets signed-in users report civic problems. It is free to use. We may change, pause or stop features at any time.

We are not a government body. Applications, payments and official decisions happen on the official government websites we link to. Always confirm dates, fees and eligibility on the official source before you act. See our Disclaimer.

Your account

Keep access to your email or sign-in method secure. You are responsible for what is done from your account. You can delete your account at any time.

Reports and messages you send

When you submit a report, photos or a message, you confirm that:

• it is true to the best of your knowledge and about a real civic problem;
• you have the right to share the photos, and they do not show people's faces, vehicle number plates or private documents in a way that identifies them unnecessarily;
• it is not abusive, hateful, obscene, defamatory, threatening, misleading, an advertisement, or a violation of any law or of anyone's privacy.

You allow us to store, review, edit for clarity or privacy, and publish approved reports (without your identity), and to share them with the relevant authority. We may refuse, hide or remove any report. A report on States Civic Desk is not an official complaint to a government department, and we cannot promise any action by an authority. In an emergency, call 112.

Each account can file a limited number of reports per day to prevent misuse.

Acceptable use

Do not misuse the service: no automated scraping that harms performance, no attempts to break security, no impersonation, and no use for unlawful purposes.

Content

Text, design and graphics of States Civic Desk belong to Fixholics, except official material, logos and documents of government bodies, which belong to them. You may share links to our pages freely.

Liability

The service is provided "as is". To the extent allowed by law, Fixholics is not liable for any loss arising from reliance on information on the service or from the unavailability of the service.

Law and grievances

These terms are governed by the laws of India. Complaints can be sent to our Grievance Officer (see Grievance redressal).

Last updated: 11 November 2026