Help and FAQ
Updated
Do I need an account?
No. Alerts, jobs, notices, services, guides and helplines are open to everyone. You need to sign in only to report a problem, save items or follow places across devices.
How do I choose my city?
Tap the place pill at the top ("📍 your city") and pick your state and city, or use "Use my location" to pick the nearest city we cover.
Where do the helpline numbers come from?
From official government sources. Each number shows where it came from and when we last checked it. In an emergency, call 112 — it works across India for police, fire and ambulance.
How do I report a problem like a pothole or garbage?
Open Report, choose what the problem is, mark where it is, add a short description and up to four photos, and submit. You get a reference code (like SCD-7F3K2) and can follow its status in My reports.
Will my name be shown on my report?
No. Reports are checked by our team before they are shown publicly, and public reports never show who filed them.
Is a report here an official complaint?
No. We review reports and pass suitable ones to the responsible authority, but this is not a complaint registered with a government department. For formal action, also use the department's official channel.
How do I get alerts for my city?
Allow notifications in the app and choose your city. In Me → Notifications you can choose urgent alerts, new jobs and updates on your reports.
I found a mistake.
Thank you — email desk@statescivicdesk.com with the page link and the correct official source. See our Corrections policy.
How do I delete my account?
In the app: Me → Delete account. See the Delete account page for details.
Does States Civic Desk charge for anything?
No. The service is free. We never ask for fees, OTPs, passwords or bank details.
Last updated: 11 November 2026