Delete your account
Updated
You can delete your States Civic Desk account at any time. You do not need an account to read anything, so deleting it does not stop you from using the service.
In the app
- Open the Me tab.
- Tap Delete account.
- Confirm with Delete my account.
On the website
Sign in, open Account and choose Delete account.
By email
If you cannot sign in, email desk@statescivicdesk.com from the email address of your account with the subject "Delete my account". We will confirm and delete it within 15 days.
What is deleted
Deletion is permanent and cannot be undone. We delete:
- your sign-in account (email and user ID, and the link to Google or Apple sign-in if you used it);
- your profile, saved items, follows and notification preferences;
- push tokens registered to your account;
- every problem report you filed, its status history, your "me too" supports, and all report photos.
What may remain
- "Was this helpful?" votes stay in each item's totals but are no longer linked to any account.
- Messages you sent through the contact form are kept until they are dealt with; ask us by email and we will delete them.
- Short-lived technical logs kept by our hosting providers expire on their own.
Last updated: 11 November 2026