States Civic Desk
ENहिं
Sign in
GuideVerified

All IndiaSafety & police

Lost money to an online fraud? Report it on 1930 at once

Call 1930 immediately and complete your complaint on cybercrime.gov.in so the money can be blocked.

Published · Updated

Official source · National Cybercrime Reporting Portal — cybercrime.gov.in
Read in हिन्दी
Time needed
Call 1930 immediately

Step by step

  1. Call 1930 immediately

    Give your name, mobile number, address and the transaction details. Quick reporting helps block the money.

  2. Register on cybercrime.gov.in

    Sign up with your name and a valid Indian mobile number. The OTP is valid for 30 minutes.

  3. Complete the complaint

    Choose the category and sub-category, fill the details and upload evidence such as bank statements and receipts.

  4. Note the reference number

    You get an SMS and email with a complaint reference number. Use "check status" to track it.

  5. Report the fraud call or message

    Report the suspicious call, SMS or WhatsApp on Sanchar Saathi's Chakshu (sancharsaathi.gov.in) within 30 days.

Documents needed

  • Bank statement showing the transaction
  • Card or payment receipts
  • Screenshots of the messages, calls or websites used
  • Your ID and contact details

Common questions

Can I report only online, without calling?

Yes, but for money frauds call 1930 first. I4C says complaints made on 1930 must later be completed on cybercrime.gov.in with additional information.

Who acts on my complaint?

The police of the State/UT you select on the portal.

What is the "golden hour"?

Police use it for the first hour after a fraud: reporting immediately on 1930 or cybercrime.gov.in gives the best chance of freezing the money.

I got a suspicious call but lost no money.

Report it on Chakshu at sancharsaathi.gov.in. If you have lost money, report on 1930 or cybercrime.gov.in.

Official source

Key points

  • Call 1930 as soon as you notice the fraud — it works in all states and UTs.
  • Fast reporting lets the banking network block the fraudulent transaction; police call this the "golden hour".
  • After calling, complete the complaint on cybercrime.gov.in with more details.
  • Report the fake call, SMS or WhatsApp message on Sanchar Saathi's Chakshu within 30 days.

Sources

Was this helpful?

States Civic Desk is an independent information service run by Fixholics. It is not a government website and is not affiliated with any government body. Every item links to its official source.

More like this

See all
GuideAll India

How to download e-Aadhaar

Download a digitally signed copy of your Aadhaar from myAadhaar or the Aadhaar app with an OTP.

Verified