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How to file an RTI application online

Ask a central government office for information on rtionline.gov.in for ₹10 and get a reply within 30 days.

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Official source · RTI Online – FAQ — rtionline.gov.in
Read in हिन्दी
Time needed
Reply within 30 days (48 hours for life/liberty)
Cost
₹10 (free for BPL)

Step by step

  1. Submit Request

    On rtionline.gov.in click Submit Request and choose the ministry or department.

  2. Write your request

    Type up to 3,000 characters, or upload a PDF. If you are below the poverty line, attach a copy of the BPL certificate.

  3. Pay ₹10

    Pay by internet banking, debit/credit card, UPI or RuPay card. Note the registration number.

  4. Track the reply

    Use View Status with your registration number, email and OTP.

  5. Appeal if needed

    If you get no reply or are unhappy with it, use Submit First Appeal with the original registration number within 30 days.

Common questions

How long does the office have to reply?

Thirty days from receiving the request; 48 hours if the information concerns the life or liberty of a person.

Is there a fee for the first appeal?

No. The portal says no fee is payable for the first appeal.

What if the first appeal does not help?

A second appeal can be made to the Information Commission within 90 days.

My payment failed but money was deducted.

Wait 24–48 working hours and use Payment Reconciliation on the portal. Do not pay again.

Official source

Key points

  • rtionline.gov.in is only for Central Government ministries, departments and public authorities.
  • The application fee is ₹10; citizens below the poverty line pay nothing (attach the BPL certificate).
  • The reply is due within 30 days, or within 48 hours if it concerns someone's life or liberty.
  • First appeal within 30 days — no fee for the first appeal.

Sources

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States Civic Desk is an independent information service run by Fixholics. It is not a government website and is not affiliated with any government body. Every item links to its official source.

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